I have emailed/called/texted the business a number of times without any reaction. I have actually requested a refund and no one has answered me - Slabway Massage Chair. I would recommend not to squander your hard generated income on this company. I will be calling the Attorney General to submit a grievance concerning PIECE. Buyer Be Careful!!!!!! Hi There Michael, We truly regret the clear disappointment and inconvenience you have experienced regarding your recent order with Slabway.
Looking over your order history, I do see your order was produced December 4th and that there was a label produced on December 7. Your bundle was identified and prepared for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been unable to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present circumstances impacting our carriers nationwide. In relation to your experience with our customer service team, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Massage Chair).
We acknowledge that we stopped working to miss out on the mark in this instance. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and discover fantastic use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation fee was told it will delivered in 3 days. Hired 3 days said it delivered 4 days back after a week they do not respond to the phone and inform you to chat with their website which never ever answer you back. They will keep you waiting sent several email with the very same reaction will return with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my best in discovering an attorney to spend enough money to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI acquired 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a full recline mode and has not came out of it because I've tried to get in touch with Slabway many times via email telephone call and have yet been able to speak with a live person I constantly get emails back from them specifying that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail stating that they're closing the RMA support ticket I have actually been trying to follow this company anywhere I can to leave Negative feedback on this business due to the piss poor action that I obtain from their assistance teams I believe any person aiming to buy any of their items need to extremely take a look at all their feedback's I have no idea the real count of how many bulls ** t favorable feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Pic.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you examine the fuse located on the back of your chair (Slabway Massage Chair Review). We have gotten no additional interaction from you notifying us if that fixed your concern. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday season.
We are doing all that we can with the resources offered to us to supply a great experience to each and every customer. We recognize that we failed to miss the mark in this instance. For that we say sorry - Slabway One Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that just keeps repeating. States to get on chat on the internet website. I got in touch with chat, stated "currently replying in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "typical wait time 5-15 mins.
I think this place is a fraud and i am going to call charge card to stop payment. Slabway Massage Chair Special Discount. I DO NOT RECOMMEND buying anything from this poorly run outfit (if they are a genuine clothing). PURCHASER BE CAREFUL!!!!!! Hey There Ian, We best regards are sorry for any aggravation or inconvenience you have experienced. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the present circumstances impacting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has actually taken a hit this holiday season (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we failed to fizzle in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you've been satisfied with your purchase and find great use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment without any more explanation!? I have actually called numerous times, sent out emails used the chat widget they recommended and likewise connected to them by means of all social networks platforms and no reaction no reply simply no description.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hey Tonya, We best regards regret the clear frustration and hassle you have actually experienced regarding your current order with Slabway (Slabway Massage Chair). This is not our objective and not the experience we want for our client.
This was because of a mistake in communication with the pickup at our fulfillment center. Your bundle was labeled and ready for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to satisfy the need (Slabway Massage Chair Reviews). As such, we have actually likewise been unable to ensure our shipping amount of time with the same certainty we previously were able to.
In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources offered to us to supply a great experience to each and every client (Slabway One Massage Chair).
For that we say sorry. Our records reveal that you have received the full refunds as requested. We hope for the opportunity to regain your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I discovered the product they were offering could be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I immediately attempted to cancel my order. I sent an email I got in touch with the phone, for which there was no action. It was now approximately 12:20. I finally got a response by Monday early morning informing me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an incorrect apartment number. I got in touch with UPS and asked them to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their items.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked once then stopped. Now no one gets the phone and will not address their own chat bot. It's ridiculous. I want my refund. Hey there Francis, We are sorry for any disappointment you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our customer support since late. Their refund policy for their incompetence is absurd. Do not do business with these individuals. Go through ******. I purchased a foot massager Nov 26, used it as soon as and it triggered me sever pain. I called, chatted on their website still no return slip on 12/4/2020. I want I would have read their reviews before buying from this company.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund and that you selected the choice to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you would like to proceed with the return procedure you've started, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Service Profiles might not be recreated for sales or promotional purposes. BBB Organization Profiles are supplied exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not confirm the precision of information provided by 3rd parties, and does not guarantee the accuracy of any details in Service Profiles - Reviews Of Slabway Massage Chair. When considering problem info, please consider the company's size and volume of transactions, and understand that the nature of problems and a company's responses to them are often more crucial than the variety of grievances.
BBB Organization Profiles are subject to change at any time. If you choose to do business with this organization, please let business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any item, service or organization - Slabway Full Body Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is great - Slabway Massage Chair $1499.98...
Massage Chairs are complex makers with great deals of moving parts and advanced computer system components, so things can fail. However it's not much various from an automobile, it depends upon how you utilize it and how you look after it that will identify the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and contusions that can happen throughout shipment.