I have actually emailed/called/texted the business numerous times with no action. I have actually asked for a refund and no one has actually answered me - Slabway Shiatsu Massage Chair. I would suggest not to squander your difficult made money on this company. I will be getting in touch with the Attorney General to submit a problem concerning PIECE. Buyer Be Careful!!!!!! Hi Michael, We genuinely regret the clear aggravation and trouble you have experienced concerning your current order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label developed on December 7. Your plan was labeled and all set for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to meet the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the existing situations impacting our carriers nationwide. In relation to your experience with our consumer service group, we comprehend that our service has taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Massage Chair).
We acknowledge that we failed to fizzle in this circumstances. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment fee was informed it will delivered in 3 days. Contacted 3 days stated it shipped 4 days earlier after a week they do not answer the phone and tell you to talk with their site which never address you back. They will keep you waiting sent out several e-mail with the exact same reaction will return with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This business is a fraud and I'm going to do my finest in finding an attorney to spend adequate cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it considering that I've attempted to contact Slabway various times via email call and have yet had the ability to talk with a live individual I continuously get emails back from them specifying that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the email they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail mentioning that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this business due to the piss bad action that I obtain from their assistance teams I believe anybody aiming to buy any of their items ought to extremely take a look at all their feedback's I have no idea the actual count of the number of bulls ** t favorable feedback's they're posting however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the performance problems you have experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you examine the fuse located on the back of your chair (Slabway Massage Chair). We have actually gotten no additional interaction from you notifying us if that solved your issue. In relation to your experience with our customer care team, we understand that our service has taken a hit this vacation season.
We are doing all that we can with the resources offered to us to offer a great experience to each and every customer. We recognize that we stopped working to miss out on the mark in this circumstances. For that we say sorry - Slabway Massage Chair Review. We await your action. Thank YouI bought a foot massager. Site said 2-4 day shipment time.
I called number listed and it is a recording that just keeps duplicating. Says to get on chat online website. I got in touch with chat, stated "presently replying in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot states "normal wait time 5-15 mins.
I believe this location is a fraud and i am going to get in touch with credit card to stop payment. Slabway Shiatsu Massage Chair. I DO NOT RECOMMEND purchasing anything from this improperly run attire (if they are a real attire). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We sincerely are sorry for any frustration or trouble you have actually experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the present situations affecting our providers nationwide. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we stopped working to miss out on the mark in this instance. For that we say sorry. Our records do show that your order was provided on December 17th. We hope that you've been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery with no more description!? I've called several times, sent out emails utilized the chat widget they recommended and also reached out to them by means of all social media platforms and no reaction no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hello Tonya, We genuinely are sorry for the clear frustration and trouble you have experienced concerning your recent order with Slabway (Slabway Full Body Massage Chair). This is not our intent and not the experience we desire for our client.
This was due to a mistake in interaction with the pickup at our satisfaction center. Your package was identified and prepared for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the demand (Slabway Shiatsu Massage Chair). As such, we have actually also been unable to guarantee our shipping timespan with the exact same certainty we formerly were able to.
In relation to your experience with our customer service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources readily available to us to supply a good experience to each and every customer (Slabway Massage Chair Pic).
For that we ask forgiveness. Our records show that you have gotten the full refunds as asked for. We expect the chance to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the item they were selling could be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately attempted to cancel my order. I sent out an e-mail I contacted the phone, for which there was no action. It was now roughly 12:20. I finally got a response by Monday early morning informing me the order had actually delivered.
However, it was not deliverable due to the fact that they had an incorrect apartment or condo number. I called UPS and asked to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked once then stopped. Now nobody gets the phone and won't address their own chat bot. It's ludicrous. I want my cash back. Hey there Francis, We are sorry for any disappointment you have experienced regarding the performance of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our consumer support since late. Their refund policy for their incompetence is ridiculous. Do refrain from doing service with these individuals. Go through ******. I bought a foot massager Nov 26, used it when and it triggered me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their evaluations prior to buying from this company.
I will keep your company on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was authorized for a refund and that you picked the option to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you want to continue with the return procedure you've started, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Service Profiles may not be recreated for sales or marketing functions. BBB Service Profiles are provided exclusively to assist you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of information provided by 3rd parties, and does not ensure the accuracy of any information in Business Profiles - Slabway Massage Chair Review. When considering problem info, please take into account the business's size and volume of deals, and understand that the nature of complaints and a firm's reactions to them are often more vital than the variety of complaints.
BBB Service Profiles go through change at any time. If you pick to do company with this business, please let business know that you got in touch with BBB for a BBB Company Profile. As a matter of policy, BBB does not back any item, service or service - Slabway Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage expert. We believe chair massage is great - Slabway Shiatsu Massage Chair...
Massage Chairs are complicated machines with lots of moving parts and advanced computer system parts, so things can fail. However it's not much various from a vehicle, it depends upon how you utilize it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can happen throughout shipment.